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متابعة

Are the companies in the Middle East today ready to adopt Multi-Channel Customer Analytics Solutions for their business?

If ready, how easy do these companies find to collect the customer data, integrate them to derive meaningful insight from that data?

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تاريخ النشر: 2014/01/01
Imtiyaz Loya
من قبل Imtiyaz Loya , Executive Manager - Business Development - Hosted & Managed Services , Mobily

Trust me bro, organizations in Middle East are yet to learn how to manage their own customers and data. 

Michael McLean
من قبل Michael McLean , IT Manager , RASAN Software House LLC

It's a piece of cake so long as consumers continue to offer up their spending and habits via social media and cashless payments, these coupled with loyalty schemes and credit card transaction details make it child's play as long as your company can afford to pay for the information. Equifax would be a good company to look at if this is something you are interested in. 

Personally I feel people should take back a lot of the control they give to corporations in the form of free information.

Fahad Pervaiz
من قبل Fahad Pervaiz , Manager Business Intelligence , Telenor

Companies are moving towards big data analytics and customer experience management which utilizes various aspects i.e. network, IT and financial of the business to direct efforts for improving customer experience, reducing costs and planning smartly for better ROIs. 

Sher Ullah Baig
من قبل Sher Ullah Baig , Business Intelligence Consultant , Fawaz AlHokair

Still BI needs time to reach maturity level.

Rizwan Siddiqi
من قبل Rizwan Siddiqi , Technology Manager , Future Look ITC

Fairly depends upon needs and budgets.

Large enterprises have already adapted.

 

www.buyselo.com

Rizwan

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