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متابعة

In customer service what do the customer like?

If the customer introduces himself as Dr John Abraham call him by that full name. If the customer says hi I am John then you respond by calling him John. Do you agree?

user-image
تم إضافة السؤال من قبل Subhranshu Ganguly , Quality Analyst. , WIPRO
تاريخ النشر: 2013/12/13

From my simple point, respect the customers regardless of their scientific qualifications, Age and level of social, at least call him Mr.John .

amer jayyousi
من قبل amer jayyousi , Business Development Consultant , freelance

Customers will always want what you still can't deliver.be carefully customer satisfaction comes at a cost,are you willing to accept the added costs?can you afford it?

Mohammad Tohamy Hussein Hussein
من قبل Mohammad Tohamy Hussein Hussein , Chief Executive Officer & ERP Architect , Egyptian Software Group

Support his/her competitivness.

that he get resprected from others and hope that people respect this kind of job 

Sushanta Khanal
من قبل Sushanta Khanal , Cash Supervisor/ Asst. Accountant , Majid Al Futtaim

Customer Shall be given service based upon what he/she likes with in the company system. 

One Famous so called rules : 

Rule1: The customer is always right. 

Rule2: If the customer is ever wrong, read Rule1

AbdulQadir Gamei Ibrahim  Gismalla
من قبل AbdulQadir Gamei Ibrahim Gismalla , Customer Service Excutive , Medcare Hospital

regard less what the customer calling himself , you need to show him respect and use formal names , if he stated that " Dr. John " so it’s better to upgrade his name  rather than down grade it to Mr. , and if he called himself john , we need to call him Mr. John ..

Naeem  Iqbal
من قبل Naeem Iqbal , Restaurant Operations Manager , Koyla Lounge & Cafe & Restaurants

Satisfaction is as a judgment following a consumption experience - it is the consumer’s judgment that a product provided (or is providing) a pleasurable level of consumption-related, customer wants best quality services and the satisfaction.

ahmad mohamed
من قبل ahmad mohamed , store manager / operations manager , regency furniture

free things

Emmanuel Wamweta
من قبل Emmanuel Wamweta , production supervisor , Tembo Steel Rolling

Reliability.

Honesty & integrity.

Adaptation & flexibility

Responsiveness.

pleasant & desirable experience.

Technical assistance.

Information disclosure.

Syed Tehama Ali
من قبل Syed Tehama Ali

In my opinion customers like good ambience, nice music, friendly staff and after sales services.

Jason lake
من قبل Jason lake , Customer service supervisor , Transport for london

safe enviroment, meeting their relative needs, value for money

المزيد من الأسئلة المماثلة

هل تحتاج لمساعدة في كتابة سيرة ذاتية تحتوي على الكلمات الدلالية التي يبحث عنها أصحاب العمل؟