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متابعة

What do you believe is the most critical factor for long-term success in customer relationships?

What's beyond the Initial Sale It's crucial for sales professionals to understand that closing a deal is just the starting point.

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تم إضافة السؤال من قبل Mohammed Baddar , Senior Account and Relationship Manager , BMW Middle East – Financial Services
تاريخ النشر: 2024/06/10
Aisha Gallo
من قبل Aisha Gallo , خدمه العملاء , المدرسه العالميه للغات بساتين الطفول

Problem Solving,
Effective problem solving involves identifying the root cause of a customer's problem and coming up with effective solutions. It's about thinking critically and creatively to effectively address customer challenges. readiness to learn,
A willingness to learn is crucial in an ever-evolving field like customer service. It involves openness to new information, skills and technologies that can enhance service delivery.

Rana El-Mahmoud
من قبل Rana El-Mahmoud , Practice Manager , Thornbury Family Clinc

[1] Not to take it personal, nor not to fill in pre- judging scenario. [2] Know well what is the customer wants; sometimes read in between what is hidden and what is said. Its a bit hard, but it successfuly works most of the time. 

Philemon MWENDA
من قبل Philemon MWENDA , customer care , smart tech ke

effective communication and  frequently upgrading of system on which customer needs to view 

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