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متابعة

What is the difference between ERP and CRM?

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تم إضافة السؤال من قبل Ahmed Helmy , Instructor of Computer Application in Finance , Misr International University
تاريخ النشر: 2017/07/15
Chimezie Otuonye
من قبل Chimezie Otuonye , IT SUPPORT , NTEL (NATCOM Development &Investment Ltd)

Where CRM manages the customer, ERP is used to manage the business

Imran Khan
من قبل Imran Khan , Manager , Tech Mahindra

Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP)

Munawar Saeed
من قبل Munawar Saeed , Software / Hardware Support , Habtoor Leighton Group

Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) are two different software that give companies the power to control their success in today's market. While similar at first glance, ERP and CRM platforms are distinctively different.

Austin Furtado
من قبل Austin Furtado , Project Manager , SJ Innovation LLC

ERP and CRM are similar in many ways, as both are used to increase the overall profitability of a business. ERP and CRM systems use different approaches to increase profits. ERP focuses on reducing overhead and cutting costs by making business processes more efficient, ERP reduces the amount of capital spent on those processes. CRM works to increase profits by producing greater sales volume.

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