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متابعة

How do you find out what truly matters to your customers?

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تم إضافة السؤال من قبل Karym Bentebbal , Open for an opportunity to bring onboard a wealth of experience and a positive attitude , Private Company
تاريخ النشر: 2017/03/18

Personally I think that if they already are my customers, I would assume I can engage them in a conversation that would uncover more needs and figure from there what is that really matters to them. Sometime you could also address some of the stakeholders of your clients. 

Whatever the strategy I would always do some research before at environmental/industry level and try to get an understanding of where they are going and what their objective and concerns could be.

Shukri Ibrahim
من قبل Shukri Ibrahim , Administration Officer , Rezayat Company Ltd

Understanding key customer requirements and delivering service to meet these requirements the company was able to dominate a segment of their market which was not as price sensitive.

Stanley Mathew Mbiydzenyuy
من قبل Stanley Mathew Mbiydzenyuy , SEO and digital marketing Director , SEO Elites Ltd

Carry out a survey is the best way forward. This could either qualitative or quantitative

المزيد من الأسئلة المماثلة

هل تحتاج لمساعدة في كتابة سيرة ذاتية تحتوي على الكلمات الدلالية التي يبحث عنها أصحاب العمل؟