ابدأ بالتواصل مع الأشخاص وتبادل معارفك المهنية

أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.

متابعة

So the cliche goes... "Customers are always right!".. Is this an absolute truth?

user-image
تم إضافة السؤال من قبل Kristine Ruiz , Membership & Retention Consultant , Fitness First Middle East
تاريخ النشر: 2017/01/28
Yusuf Al Baroudi
من قبل Yusuf Al Baroudi , Media Coordinator , DMS Global

It should not be interpreted literally but in the view of the customer, as you should never make them feel like their choice is wrong.

 

Make them feel welcome at all times, basically.

Wilberforce Pakati
من قبل Wilberforce Pakati , Graduate Management Trainee , Zimplow Holdings t/a CT Bolts

I view this as a figure of expression, thus though a customer may not be right always, it is our duty to assist them in whatever emotional state they may be in.Therefore this is an absolute truth.

Violeta Aquino
من قبل Violeta Aquino , Parts Sales Administrators / Telesales Executive , Al Habtoor Motors LLC

For me that's true. Customer is always right for those who are smart. But for the others using only this saying they are not smart. In other words "Customer is always right but some are not smart."

Eugenia Kibi
من قبل Eugenia Kibi , Customer Service professional , Hospitality Dynamics

The customer is not always right but as a great customer Service professional, never make the customer feel wrong. Always give him the impression he is right and let your body language especially for facial expression convince him

المزيد من الأسئلة المماثلة

هل تحتاج لمساعدة في كتابة سيرة ذاتية تحتوي على الكلمات الدلالية التي يبحث عنها أصحاب العمل؟