How to manage stakeholder engagement?

• *Process of communicating and working with stakeholders to meet their needs/expectations, address issues as they occur, and foster appropriate stakeholder engagement  in project activities throughout the project life cycle. • Benefits: ◦ Increases the chances for project success ◦ Helps stakeholders understand the benefits and risks associated with the project, thus securing their involvement and support ◦ Minimize resistance from stakeholders ◦ Keeps the project on track by resolving stakeholder issues  

• Project Manager is responsible for stakeholder management. • Tools and Techniques used are: ◦ Communications Methods ◦ Interpersonal skills ◦ Management skills 

• Outputs of this process are: ◦ Issue log ◦ Change requests ◦ Project management plan updates  ◦ Project documents updates ◦ Organizational process assets updates 

• Issue log ◦ *A project document used to document and monitor elements under discussion or in dispute between project stakeholders. 

• Change log ◦ *A comprehensive list of changes made during the project. This typically includes dates of the change, and impacts in terms of time, cost, and risk. 

International trainer ENG . Hassan Shalaby