What is meant by quality metrics and why do we use it?

Quality Metrics help you translate your clients' needs into measurable goals. It's critical that you define a set of quality metrics during your project’s planning phase, so that you and your team know exactly what you need to get done.

There can be different project management metrics defined based on complexity and nature of project.  However, following five performance metric groups cover all the important aspects of a project to measure during execution:

#1: Schedule and Effort/Cost Variance

#2 – Productivity: Resource Utilization

#3: Change requests to Scope of work

#4: Quality and Customer Satisfaction

#5: Gross Margin

Any process needs metrics to measure, monitor, control and improve. Similarly Quality metrics are required to monitor, measure and control the performance of the process, so that the customer requirements are met

Agree on experts' answers. thanks

Thanks for invitation, quality metric can be defined as an objective measure of quality of product or process or site. It is used with wide range in the manufacturing of healthy and pharmaceutical product.

Thanks for invitation....I agree with Mr. Piotr Teteruk  answer

Agreed with Mr. poitr,

thanks for invite

thanks for invition ,,,,,,,,,, i agree with experts answers