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What are the 6 critical processes in selling?

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تم إضافة السؤال من قبل mcdonald ndlovu
تاريخ النشر: 2016/03/19
Ghada Eweda
من قبل Ghada Eweda , Medical sales hospital representative , Pfizer pharmaceutical Plc.

The Six Critical Skills are invaluable at all levels of the sales organization, as they provide a consistent methodology for sales reps. The Six Critical Skills represent the heart of the Richardson sales framework and are the foundation of a client-focused sales process. They allow users to create the building blocks for engaging dialogue, understanding client needs, closing business, and building long-term relationships. The Six Critical Skills are:

1. Questioning – determine client needs and obtaining in-depth information.

2. Checking – keep the content interactive, and getting client feedback and input.

3. Listening – understand client issues, and incorporating client ideas and priorities into your story.

4. Presence – project confidence and creating a level of comfort with the client.

5. Relating – establish rapport and building relationships.

6. Positioning – tell your story from the client’s point of view, not yours.

 

 

 

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