How to increase customer confidence?

gave quality service in cheapercost and time 

- Must demonstrate that your Organization have VALUES.. uncompromising values..

-24X7 is not a best mantra anymore..what works is " We deliver to customer satisfaction"

- Take regular customer feedbacks and MUST act on them

- Remember,, you not only want increase in Customer numbers, but also want to see that you have increase in LOYAL customer base.