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متابعة

What are the tools of creating customer loyalty to the branch?

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تم إضافة السؤال من قبل heba morsy , Deputy branch manager , commercial international bank
تاريخ النشر: 2015/12/20
Elke Woofter
من قبل Elke Woofter , Project Assistant , American Technical Associates

you are the most important tool a company has ... 

Mohammad Mohammad Ahmed El-Safty
من قبل Mohammad Mohammad Ahmed El-Safty , مشرف تدريب وتطوير , شركة ميداس للتجارة العامة والمقاولات

The most important factor in creating loyal customers is providing high level of customer service. The second is to provide high quality products or services

Khalid Abu Ghazzi
من قبل Khalid Abu Ghazzi , Specialist/Frontline Functional Training , Emirates Telecommunications Corporation (Etisalat)

Provide excellent services in a polite manner. Be honest with customers.

Qandeel Rauf
من قبل Qandeel Rauf , Officer , Punjab Education Foundation

Be fair with them, speak the truth, try to talk with the customer in personal matters like family, etc if they would not mind. If they visit the branch give your best side of welcome gesture. try to visit their work places. Serve them with tea or Drink. Also give the welcome remarks.  

Gul Hussain
من قبل Gul Hussain , Head Procurement , M/s AL Bawakir Unicon Co. W.L.L.

Make him so close that customer feels himself as part of your entity. Make flexible terms for your returns. Ensure him, how much benefits can get by going with long term business deal with your entity.

د Waleed
من قبل د Waleed , Management - Leadership-Business Administration-HR&Training-Customer Service/Retention -Call Center , Multi Companies Categories: Auditing -Trade -Customer service -HR-IT&Internet -Training&Consultation

No1: A great Customer Service

No2: Comfortable place and people

 

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