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What are the best methods for delivering feedback tactfully?

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تم إضافة السؤال من قبل Saqib Mehmood , Technical Team Lead/Safety Supervisor , Xchange Technology Group
تاريخ النشر: 2015/10/21
Anirwan Sengupta
من قبل Anirwan Sengupta , Manager - Planning & Contracts , Sendan International Company Limited

I have following feedback on this issue.

 

  1. Be honest and genuine.
  2. Make it factual. No name calling.
  3. Be fearless but not vindictive.
  4. Maintain a general professional style.

It can be difficult to give feedback, especially when it's negative. The key to providing effective feedback is to give it frequently, and to do it tactfully.

 

A good approach can be to "sandwich" constructive feedback between positive comments. When you start off with something positive, this helps the person to relax, and it reminds them that they're doing a good job. And, when you end with a positive, people don't walk away feeling upset.

 

Avoid sandwiching the constructive feedback between too many positives, however, or people may take away the wrong message. Also, avoid using this approach too often, as people may come to mistrust positive feedback from you.

Arun Shah
من قبل Arun Shah , Business Manager , Hymn Crop Science Pvt. Ltd

Feedback should be in the following way-

1. It should look like Suggestion not Complain

2. Add Some positive words in the sentence though its a negative feedback

3. short, clear & precise

4. Contain some hope  & motivate the other person

Ahmed Allam
من قبل Ahmed Allam , Regional Sales Manager , Adwia

Motivational feedback then Formative Feedback then Motivational Feedback.

To be ...

1- Make formative feedback future-oriented.

2- Make feedback specific and clear.

3- Avoid feedback overload.

Obayda Hamdach
من قبل Obayda Hamdach , Specialist in Intercultural communication, translator-interpreter , Yanka Kupala State University of Grodno

Most of us think we know how to give feedback. Positive comments are better and more useful than negative ones. And if you do have to point out something wrong, start with a compliment, move on to the problem, then end on a high note.

Tact reflects emotional sensitivity and increases the likelihood of a positive outcome.

So, in my opinion to deliver feedback tactfully you may use these steps:

  1. Create the right environment, and think before you speak;
  2. Choose words carefully;
  3. Determine the appropriate time;
  4. Watch your body language;
  5. Never react emotionally.

It's hard to communicate tactfully when you feel angry or upset. Give yourself time to calm down before you respond (i.e. You'll have to reuse the previous4 steps ;) before any ).

 

Muhammad Talha Khan
من قبل Muhammad Talha Khan , Head of Marketing , Best Business Solutions PVT Ltd

 

Combination of any three or all can be used for delivering feedback.

1-Start with broader view,

 

2-Generate interest,

 

3-show your awareness on the subject,

 

4-point out improvement possibilities,

 

5-share adverse issue,

 

6-define some remedial measures.   

 

danish habeeb manzil
من قبل danish habeeb manzil , SALES AND BUSINESS DEVELOPMENT EXECUTIVE , HUSSAIN AL BADAN TRD.EST

1. If you can't think of a constructive purpose for giving feedback, don't give it at all.

2. Focus on description rather than judgement.

3. Focus on observation rather than inference.

4. Focus on behavior rather than the person

5. Provide a balance of positive and negative feedback

6. Be aware of feedback overload

Mohamed aly
من قبل Mohamed aly , supervisor , Target medicals

i gourd from inter view haw can i be trust

kamal abo salou
من قبل kamal abo salou , MAIN PHARMA

always we need for that out view for good result business so feedback is essential to  skill up & get this boosts items forward to all business requirements however this step will be available by follow up history and lesson learned and easy to make your entire view .

Ahmed Osman Khalid Mohamed
من قبل Ahmed Osman Khalid Mohamed , Documentations Controlling Team Leader , Archiving Solutions LLC

Exterioroftenreflectsthe insides of the appearanceandshape of thedressandmannerof speechandthe shape of the eye andaltoer.

Muhammad Atif Saeed Chishti
من قبل Muhammad Atif Saeed Chishti , Assistant Accounts Manager , Sadiq Brothers Group of Companies

 

Feedback is an art and tactfully described Under the following.

  • Case Study, in form of descriptive, orally and in view
  • Interest of the person on the scenario or etc
  • Strong Observation needed for right feedback
  •  Based on interest, feedback would be positive or negative

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