Which of the following is a source of cost savings when a product is reliable?

  B)    improved reputation  ^^^^^^^^^^^^^^^^^

Thanks for invitation ,

also agree with answer B  ..

improved reputation, in the sense that there will be savings on adverts among other things

when a product is reliable then there is no need of  advertisement therefore option  B)    improved reputation is correct 

choice (B) Improved reputation

For sure B) improved reputation . plus ..... trying to minimize the gap between customer expectations level  and customer satisfactions level regarding the product  

in price ,quality ,lifetime and after sales services 

When a product is reliable, decreased productivity is a source of cost savings.

B)    improved reputation + Great Services and offers.

 improved reputation>>>>>>>>>>>>>>>>>>>>>>>