Technologies allow organisations to meet the needs and wants of their customers better than ever before

internet problem connection slow internet or even bad hardware or computers

The fact that technology allow firms to meet the needs and wants of their customers can not be over emphasised. As a civil engineer who needs to make a design. With the aid of software like AutoCAD, Revit, Stadpro etc design that will take days can be done within couple of hours. Also, a customer who is not satisfy with a sevice or goods can easily make complain to the organisation from the convenient of his house via just a phone call and his problem will be resolved. Transport system today has improved far more that it used to be and this has greatly promote businesses transaction across countries, across continents. The output of employers have increased greatly. As a site engineer various construction design are always within my reach as they all contained in my phone. With just a flip of hand I can view, review design and make decision quickly. With the of software the extent of work on site can be shown within just a minute. The improvement that technology has brought into organisation in terms of providing goods and services to customers has been tremendous.