ابدأ بالتواصل مع الأشخاص وتبادل معارفك المهنية

أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.

متابعة

In your life, what experiences have been most important to you that related to Customer retention ?

user-image
تم إضافة السؤال من قبل Nuha Ali , writer , freelance
تاريخ النشر: 2014/09/08
Khatim Abbas Seed
من قبل Khatim Abbas Seed , BUSINESS CONSULTANT , Google

Meeting a customer halfway after accessing, identifying and understanding his/her needs has always paid off in terms of customer retention, whether they need payment in installments, an affordable, discount, a faster delivery or special packaging.

 

It humanizes your dealing with a customer and customers reward this through loyalty, appreciation & word-of-mouth promotion.

To provide customer service and customer satisfaction is most important .

Salman Ahmed
من قبل Salman Ahmed , Manager Operation , Excellent Leather Shop

Excellent communication Skills :)

Romella Malig
من قبل Romella Malig , Manager-self employed , self employed

In my life as an entrepreneur for decades and my recent job as a Project Specialist in real estate, Customer retention is very very important, because you need to attain or achieve customer's satisfaction. Their money used to purchase your product are their hard-earned money and we as sellers shoudl give high value in every single cent they invest or they spent to buy our products. Customers who are satisfied with your products and services, are very proud and very earge to tell and refer customers to buy our products and service because they feel,their friends, relatives and business associates needs to give value to their hard-earned money as they do. Satifying every customers we encounter gives us a wider markets and opportunities for more referrals and gain loyalty to our exisitng customers through times. Through these, unknowingly our products and product lines grows bigger and bigger in the near future. Satisfied customers gives us a definite directions to our future growth in the business industry.

Mohib Ullah
من قبل Mohib Ullah , Marketing Specialist , BGT

Good and impressive dealing with customers and care of thier requirements and face them friendly.

Huda Khamis
من قبل Huda Khamis , REMOTE TEAM LEADER , CONTACT CENTER SMART SOLUTIONS - 2C2S .

Dealing daily with different providers of products such as the Grocery shop, the Taxi, driver, the sales man in the cloths shop , the Gaxz station workers .....etc, all thes people are making me thing as the customer who I come the next day to my work to give him the assisstance. and makes me of cours have empathy and understand his situation. 

Communication skills, satisfactory customer care through products and services and adequate customer relationship management are the key factors responsible for customer retention.

Richard   Agnelo Rodrigues
من قبل Richard Agnelo Rodrigues , service manager , VELJEE MOTORS GOA

Meeting a customer  after accessing his/her vehicle history, identifying and understanding his/her needs and problems has always paid off in long term of customer retention and aquiring more customer detils. 

Abu bakra
من قبل Abu bakra , Support Assistant , Flash Enterprises

Negativity is like cancer.

Yunus Frough Alam Khan
من قبل Yunus Frough Alam Khan , Assistance Technical Officer , Elite Insurance & Reinsurance Broker

customers are very flexibility in the term of retention relation because of nowadays competition so given a trust by our product and services to customers and main things is long term services available of our company for customers.

Customer retension can be done by following situations...

1) Customer have to be treated like they are worthfull & above for company. 

2) Customer have to feel worth for what they are paying for any product or services. otherwise they will not switch product again. after all customer is king :-).

3) last but not least customers have to feel that they are treating well for what they loyal.

المزيد من الأسئلة المماثلة

هل تحتاج لمساعدة في كتابة سيرة ذاتية تحتوي على الكلمات الدلالية التي يبحث عنها أصحاب العمل؟