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متابعة

How to define good KPIs for network traffic controle and reporting ?

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تم إضافة السؤال من قبل Jalal RABBAH , Head of Technology , Orange MEA Shared Service Centre Fraud and Revenue Assurance
تاريخ النشر: 2014/09/05
Majid Ali Mussa
من قبل Majid Ali Mussa , Computer Engineer , UDOM

first of all we have to know the categories of it. thats They have five main groups of environmental KPIs that are tracked by ICT organizations: energy, GHGemissions, waste, water and others that are usually more specific to the operation of a company.There are already a number of standards and methodologies in place that can provide a framework forenvironmental management. This document explores such standards from a number of these providers,including global standards organizations, and ICT industry networks and initiatives.The starting point in the selection of an environmental KPI isn’t picking and choosing a KPI from a globalmenu, but to define a target based on the organization’s business strategy. First order priorities (lowering anorganization’s own impacts) usually provide economic and environmental benefits, but other priorities maybe driven by business objectives, investor demand for information, better internal decision-making, etc.The reason for building standardized processes with KPIs is to ensure that the metrics are as comprehensive,useful and insightful as possible. In choosing KPIs, this document suggests that issues such as relevance,measurability, and uniformity of data units/boundaries are important to ensure that time and resources arenot wasted chasing after the wrong data.

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